Privacy

Milford Media Ltd (t/a MML Trading) Privacy Notice – May 2018

Milford Media Ltd is committed to protecting the privacy and security of your personal information.

This Privacy Notice describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation (GDPR) and data protection legislation.

It applies to all current and former customers, suppliers or website visitors.

Identity of the data controller

Milford Media Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice does not form part of any contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Categories of personal data we process

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed.

We will collect, store, and use the following categories of personal information about you:

Contact details

First name, maiden name, last name
Organisation, company, partnership, sole trader or other business or organisational name
Postal, delivery and billing addresses
Telephone and fax numbers
Email addresses
Financial details
Payment card details, where consent has been given
Transaction details
Orders including dates, products and costs
Payments, including dates and amounts
Website usage details
Statistical data
For more details, please visit www.mmltrading.co.uk/cookies

Sources of personal data

We collect personal information about you in the following ways:

When you fill in forms or correspond with us by post, phone, email or otherwise
When you browse our website
Through third parties or publicly available sources, such as Google, Companies House

Our lawful bases for processing your data

We will use your personal information in the following circumstances:

Where we need to perform the contract we have entered into with you
Where we need to comply with a legal obligation
Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests

Our purposes for processing your data

We use the information we collect for the following purposes:

To maintain a business relationship with suppliers

Placing orders
Making and responding to requests for information
To maintain a business relationship with customers
Managing and fulfilling orders
Making and responding to requests for information
Arranging collections from customers
To improve the functionality of our website
Internal record keeping and accounting

Who has access to your data

We may share your personal information with third parties where required by law, where it is necessary to maintain the business relationship with you or where we have another legitimate interest in doing so.

Recipients of your data may include third-party service providers (such as delivery companies/couriers), other related business entities, a regulator or to otherwise comply with the law.

Where we do so, we will require third parties to respect the security of your data and to treat it in accordance with the law.

We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Security of your data

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

How we decide how long to retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers for six years after they cease being customers for tax purposes.

Your rights

You have the right to:

Request access to, and a copy of, your personal information
Request correction of the personal information that we hold about you
Request erasure of your personal information.
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

If you believe we have not complied with your rights, you can complain to the Information Commissioner.

We have appointed a compliance officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the compliance officer using the details set out below.

Andrew Milford

Compliance Officer

Milford Media Ltd

Unit 4 Glen Court

Canada Road

Byfleet

KT14 7JL

Email: andrew@mmltrading.co.uk

Tel: 01932 345 200

What if you do not provide personal data?

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Changes to this Privacy Notice

Milford Media Ltd reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Cookies

Cookies are small pieces of data stored on a site visitor's browser. We use cookies for a variety of reasons, such as improving user experience or making sure that our website is safe and secure to use.

There are two categories of cookies on our website – strictly necessary cookies and functional cookies.

Strictly necessary cookies let visitors browse through the site and are also necessary for security reasons. Functional cookies, meanwhile, “remember” registered visitors or customers in order to improve their user experience.

Each of our cookies can also be classified by their duration.

Session (transient) cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (permanent or stored) cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

Privacy

Milford Media Ltd (t/a MML Trading) Privacy Notice – May 2018

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Milford Media Ltd is committed to protecting the privacy and security of your personal information.

This Privacy Notice describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation (GDPR) and data protection legislation.

It applies to all current and former customers, suppliers or website visitors.

Identity of the data controller

Milford Media Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you. We are required under data protection legislation to notify you of the information contained in this privacy notice.

This notice does not form part of any contract to provide services. We may update this notice at any time.

It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Categories of personal data we process

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed.

We will collect, store, and use the following categories of personal information about you:

Contact details

First name, maiden name, last name

Organisation, company, partnership, sole trader or other business or organisational name

Postal, delivery and billing addresses

Telephone and fax numbers

Email addresses

Financial details

Payment card details, where consent has been given

Transaction details

Orders including dates, products and costs

Payments, including dates and amounts

Website usage details

Statistical data

For more details, please visit www.mmltrading.co.uk/cookies

Sources of personal data

We collect personal information about you in the following ways:

When you fill in forms or correspond with us by post, phone, email or otherwise

When you browse our website

Through third parties or publicly available sources, such as Google, Companies House

Our lawful bases for processing your data

We will use your personal information in the following circumstances:

Where we need to perform the contract we have entered into with you

Where we need to comply with a legal obligation

Where it is necessary for our legitimate interests or those of a third party and your interests and fundamental rights do not override those interests

Our purposes for processing your data

We use the information we collect for the following purposes:

To maintain a business relationship with suppliers

Placing orders

Making and responding to requests for information

To maintain a business relationship with customers

Managing and fulfilling orders

Making and responding to requests for information

Arranging collections from customers

To improve the functionality of our website

Internal record keeping and accounting

Who has access to your data

We may share your personal information with third parties where required by law, where it is necessary to maintain the business relationship with you or where we have another legitimate interest in doing so.

Recipients of your data may include third-party service providers (such as delivery companies/couriers), other related business entities, a regulator or to otherwise comply with the law.

Where we do so, we will require third parties to respect the security of your data and to treat it in accordance with the law.

We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

Security of your data

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

How we decide how long to retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers for six years after they cease being customers for tax purposes.

Your rights

You have the right to:

Request access to, and a copy of, your personal information

Request correction of the personal information that we hold about you

Request erasure of your personal information.

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

If you believe we have not complied with your rights, you can complain to the Information Commissioner.

We have appointed a compliance officer who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the compliance officer using the details set out below.

Andrew Milford

Compliance Officer

Milford Media Ltd

Unit 4 Glen Court

Canada Road

Byfleet

KT14 7JL

Email: andrew@mmltrading.co.uk

Tel: 01932 345 200

What if you do not provide personal data?

Changes to this Privacy Notice

Milford Media Ltd reserves the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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